CLEAN-BY-MAIL SERVICE

Clean By Mail ServiceCleanByMail is the perfect complement to many of our Specialty Services. Many types of items are processed through CleanByMail, including ties, purses, leathers, suedes, sweaters, shirts, knits and wedding gown preservations. We have developed our own custom shipping boxes for suits, jackets, and wedding gowns, and carefully package each garment for protection during shipping.

Finding a cleaner to trust with your fine Brioni tie or Loro Piana cashmere sweater can be nerveracking. If you don't live within our service area we would be honored to be selected as your specialty dry cleaner. We ship items daily to customers who reside outside our normal pick-up and delivery areas. Many of them have been referred by other dry cleaners or retailers who are familiar with our specialty services.      

Estimate Requests

CleanByMail FAQ's

Even though we frequently ship all the services that Margaret's offers, some are more appropriate than others for shipping. The services most commonly used are:
Purse & Handbag Cleaning, Bridal Gown Preservation, Leather & Suede Cleaning, Necktie & Scarf Cleaning, Knit Cleaning, Blocking & Reknitting, Hand Laundered & Ironed Shirts, French Hand Laundry Service, and Table & Bed Linens.

No prior arrangements are necessary to use our cleanByMail Service. Simply print a CleanByMail Request Form from the link above and send the form with your items to be processed. We'll get started when we receive your order. NOTE: If you wish to have us provide insurance of more than $100 on an item when it ships back to you, indicate the amount of coverage on the form. The cost of the additional insurance, appeoximately $1.00/$100 delared value, will be added to your shipping charge. Margaret's will not be responsible for uninsured items damaged or lost in shipping.

Ship all items to our San Diego location: 5150 Convoy Street, San Diego, CA 92111
The bottom right corner of the request form can be cut out and used as a shipping label. Call our toll free number: (866) 454-2375 to check on the status of an order or email: cleanbymail@margarets.com.

The actual cleaning prices for our CleanByMail service are the same as our regular over-the-counter or delivery service. There is no minimum order, however, there is a single $5 surcharge for handling with each order (not each piece) in addition to the actual shipping cost. A summary list of our average pricing is available upon request. All prices are subject to change without notice.

The turnaround for items processed through CleanByMail typically takes about 3 more days than our over-the-counter service. This time is in addition to shipping time to and from Margaret's.

Margaret's now offers estimates via our webcam using Skype or Facetime. Many problems can be seen by our CleanByMail specialists so we can give you a better idea of the price before you ship an item. In addition, the CleanByMail Request Form will soon be an on-line form that will allow you to attach photos of your item showing its condition.

Include on the Request form the required Credit Card information for billing. Processing of the order will not be initiated until complete and verified card information is obtained. If you have used our CleanByMail service before we may have a card on file for you. In that case, just provide the last 4 digits of the card on the form as well as its expiration date.

Many items are shipped in our specially developed containers to protect the garments during shipping. Each item is carefully packaged to protect the finished garment. UPS ground shipping is used unless otherwise specified. Be sure to indicate declared value for insurance and your preferences regarding delivery if no one is home to receive the package.

Testimonials

UPS just delivered my second Prada handbag to be cleaned by your business. I can't tell you how impressed I am by the beautiful results! The woman that called to tell me it was being shipped was so helpful and thorough. She was delightful and really went out of her way with customer service.

Though I live the majority of the time in Denver, I will always make a point of using your business whenever I am staying at our second home in La Jolla. — Jan B., New York

Tom and I have been ong-time customers and even though we've moved to Virginia, we'd only use Margaret's for Tom's ties. Thank you! — Sally and Tom T., Reston, VA

I was not able to find someone locally [to fix my purse]. I did an internet search and based on your website and prompt response to my email, determined that your company was probably the best! I was very pleased with how everything was handled. In today's world, it is wonderful to find a company with "old world" values. Thank you so much! — Jayne E., Cincinnati, Ohio

No one in Tucson could clean my bag and have any confidence in the results. I found Margaret's on the internet. Thank you for the wonderful job that you did on my handbag. It looks better than new! I'm giving your information to my local dry cleaner as they are very interested in being able to refer clients to you who have similar problems as mine. — Elizabeth P., Tucson, AZ

You got stains out of a dress that had already been cleaned (unsuccessfully) twice. To make things even harder, the stains were old. Thank you for making my dress beautiful again! — Louise D., Colts Neck, NJ

 


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NAVIGATION

San Diego Location
5150 Convoy Street
San Diego, CA 92111
(858) 454-2375

MapDirections

Hours:
Mon - Fri: 7:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM
Sunday: Closed

La Jolla Location
7511 La Jolla Blvd.
La Jolla, CA 92037
(858) 454-2375

MapDirections

Hours:
Mon - Fri: 7:00 AM to 6:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: Closed

Del Mar Location
3790 Via De La Valle #213
Del Mar, CA 92014
(858) 755-2715

MapDirections

Hours:
Mon - Fri: 7:00 AM to 6:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: Closed

Newport Location
1831 Westcliff Drive
Newport Beach, CA 92660
(949) 645-5210

MapDirections

Hours:
Mon - Fri: 7:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM
Sunday: Closed

CleanByMail
Available Nationwide
Ship Items to San Diego

5150 Convoy Street
San Diego, CA 92111
(858) 454-2375

Include CleanByMail Form with your Order

CleanByMail for Retailers
Available Nationwide
Ship Items to San Diego

5150 Convoy Street
San Diego, CA 92111
(866) 454-2375

Use our Retailer Alliance form to submit a request.

Los Angeles Location
10700 Santa Monica Blvd, #160
Los Angeles, CA 90025
(310) 470-9200

MapDirections

Hours:
Mon - Fri: 7:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM
Sunday: Closed