ANNOUNCING THE NATION'S FIRST GARMENT CARE
San Diego, California, April 16, 2009 — Margaret's Cleaners has launched the nation's first garment care webcam consultation service. This complimentary service is an addendum to their popular nationwide CleanByMail® service, which handles garments and accessories that require the specialty care of a couture cleaner. The webcam now makes it possible for the customer to show an item to a garment consultant, who will assess problems, discuss remedies, and provide an estimate...all before they ship their item to Margaret's for servicing.
Articles such as designer handbags, couture wedding gowns, St. John knits, silk neckties scarves, and leather & suede garments, are examples of packages that arrive daily. CleanByMail® handles general cleaning, difficult stain removal, knit blocking, reweaving, re-knitting, refinishing, preservation and much more.
To take advantage of this new service, all that is needed is a computer with a webcam. You can connect using Facetime or Skype. A link from Margaret's initiates the contact with the webcam to begin the complimentary consultation.
Following the decision to send in an item, the customer fills out a CleanByMail® request form to accompany their order. Standard return shipping is complimentary on all orders over $100. Margaret's provides a pre-paid courier kit for shipping bridal gowns for preservation.
Webcam Consultation Hours: Monday – Friday from 8:00am to 4:00pm (Pacific)